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Frequently Asked Questions
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What's the cost of delivery?All deliveries to the UK will be sent via Royal Mail Tracked 48, which costs £3.50. If you need something sent next day delivery, please get in touch and we will see what we can do. For orders over £50, delivery is free.
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Do you ship internationally?At present, we only ship to the United Kingdom. However due to a change in GSPR rules, we are currently not able to ship to Northern Ireland. We are hoping international shipping is something we can offer in the future.
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How long will it take for delivery?Once packed, orders will be posted by Royal Mail Tracked 48 delivery which takes 48 hours. If you need something next day delivery, please get in touch and we'll see what we can do for you.
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What if I want to return an item?We hope you love our clothing but if you have any issues, we are happy to offer an exchange or refund. Please note that return postage needs to be paid for by the buyer.
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What's your sizing like?All our kids wear comes up pretty true to size, but please get in touch if you have any questions and we'll be happy to help as best we can! More detailed info on sizes is included in each product description.
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Do you offer gift wrapping?All orders come wrapped in tissue paper with a hand written note. If you're sending as a gift, leave a note in your order and we'll write your message on the card enclosed.
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What payments methods do you accept?We accept most major credit/debit cards, Apple Pay and Paypal.
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How do I order wholesale?If you are interested in stocking our products, please email us directly at hello@toogoodandthegang.com
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